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Faq’s

What is LMCT+?

LMCT+ is Australia’s Original, Biggest and Best Rewards Club and is now the number 1 shopping tool. We have partnered up with 850+ (and growing) Aussie businesses to give our customers exclusive discounts where they can save thousands while also having a chance to win awesome prizes. Since starting in 2018 we’ve given away over $40 million in prizes and to THOUSANDS of Aussies with prizes ranging from cars, bikes, boats, houses, and cash promotions and we are just getting started.

What is the LMCT+ Loyalty Membership?

The LMCT+ Loyalty membership is a great way to get access to our member offers. It’s a monthly subscription that gives you access to the LMCT+ Members Portal where you can save from official business partners and also receive accumulating entries per month into every single LMCT+ promotion, even the one-day promotions. This is all from $19.99 per month and you can cancel anytime.

How do we Access the Discounts and keep up to date with LMCT+?

That is SIMPLE, if you purchase a package you’ll be added to our mailing list and also receive login details to your LMCT+ Members Portal and Mobile App (android and ios). When you are there you can access the discounts from our official partners, update your details if need be and also see our upcoming special offers and promotions.

What happens if i upgrade/downgrade my membership?

If an LMCT+ Loyalty Member decides to upgrade their membership to a different monthly tier, that will come into effect on your next billing cycle. If you upgrade to a yearly membership that comes into effect instantly. Once that comes to effect you will receive the amount of entries and access associated with that membership tier. If we generate a new promotion you will receive entries for that tier. If a Loyalty Member decides to downgrade their membership, that comes into effect on the next billing cycle and if we generate a new promotion you’ll receive access and entries based on that tier.
How the system generates entries are based on 2 factors:

1= The months you’re an active member

2= The highest tier you are on, at the time of generating entries

For example, if you are on premium for 4 months that is 16 entries, then you drop down to the entry level for your 5th month. If we generate entries for a promotion you’ll receive 5 entries.
Now if you upgrade again for your 6th month, and we generate entries you’ll then receive 21 entries.

If you are a Yearly Loyalty Member your tier and entries are set now for that entire until you are billed again.

What does Accumulating Entries never Expire mean?

The longer you are an LMCT+ Loyalty Member the more entries you’ll accumulate. Entries always accumulate by the month you are a member, but they are generated based on 2 factors, The months you’ve been a member and the highest tier you are on at the time of entry generation/promotion going live.

For example, if you are on premium for 4 months that is 16 entries. Then you you change your membership to the entry-level membership for your 5th month. If we generate entries for a promotion while you’re on the entry-level tier you’ll receive 5 entries.
Now if you upgrade again for your 6th month, and we generate entries you’ll then receive 21 entries.

How do I access my Membership Details on the portal and mobile app?

Mobile App: Once you download the mobile app click the Side Menu> Then Click membership> once there click on the card Icon and then Access Payment information, this will take you to the Stripe Account screen.

Web Portal: Login> click Profile> Click Membership> Then Access payment information

Note: If there is no payment information your account may be cancelled, please email [email protected]

How do I update payment details? or I have a new card or account how do I updated direct debit details?

Mobile App: Once you download the mobile app click the Side Menu> Then Click membership> once there click on the card Icon and then Access Payment information, this will take you to the Stripe Account screen where you can add a new payment method. Please make sure you set the new card/account to default.

Web Portal: Login>  Click Membership> Scroll down to the plan that you are currently on > Select BIlling Details – this will take you to the Stripe Account screen where you can add a new payment method. Please make sure you set the new card/account to default.

Note: If there is no payment information your account may be cancelled, please email [email protected]

How do we know we are a part of the promotion?

The best way to know you are a part of the promotions is to login to the LMCT+ mobile app and check your entries there. you should also receive your entries via email but please check your junk and promotions folder 🙂

Do I have to be a LMCT+ member to enter and win?

No you do not have to be a member but if you are a loyalty member you are in every single promotional draw that we do. Keep an eye out on your emails if you’ve purchased before as you’ll receive exclusive VIP offers for our promotions.

How many entries do I receive for being a LMCT+ Loyalty Member

The LMCT+ Loyalty Membership is very cool and unique. For example, if you sign up for the Entry level membership you’ll receive 1 entry valid for that month. Then every month you’re a member they accumulate ( 6 months a member = 6 entries)

Now if we generate entries for a giveaway or giveaways in that 6th month you’ll receive 6 entries for all those draws.

Another example is if you’re a Elite member, in 6 months you’ll have 60 entries into all draws

How do I know I’m in the draw?

After your purchase, you’ll receive welcome emails including login details for the LMCT+ Portal/Mobile APp where you can see your entries and you’ll also receive them in your email. If they are not in your inbox you can always check the junk or promotions tab in your email client.

If I do win, how am I contacted?

When you sign up to LMCT+ you’ll provide your contact details, these are what are used to contact you and if you are the lucky LMCT+ winner you’ll be contacted within 24-48 hours of the promotion drawing time. The major prize winners are contacted immediately via mobile phone during the live stream.

If you are being messaged or inboxed via social media saying you’ve won a prize and to register by clicking a link, that would be a scammer so please block and report them.

How are the draws completed? How can I ensure I'm in the draw?

LMCT+ introduced the Automated Barrel Machine just over 2 years ago and it’s very transparent. There are 6 barrels with the first barrel containing lettered and numbered balls. The draws are also streamed live via our Facebook so feel free to watch any of the most recent draws on our page.

Update: LMCT+ now use a digital draw system. Your name goes into the draw x the amount of entries associated with that promotion purchase or your accumulated loyalty points based on your tier and months a member.

I've been contacted on Social Media to register to win a prize?

We will not contact you directly via social media or add you as a friend on social media.

If you are a winner we will call you directly on the number provided during registration.

If you are being contacted by pages or profiles that are like ours, they are scammers so please block and report them to the relevant social media department.

Can anyone in Australia Win?

Yes, as long as you are within Australia and we can send you the prize if you win, you can enter. Best of luck!

Do I have to be over 18 to participate?

Not at all, anybody can utilise discounts so feel free to save to your heart’s content!

Is there bonuses for being an LMCT+ Member?

Yes, every 6 months you can claim 10 free entries into a promotion of your choice. If you miss out on claiming it, you’ll need to wait until the next period.

For example, at 6 months you can claim 5 free entries into a promotion of your choice, at 12 months you can claim 10 entries into a promotion of your choice!

Same goes for 18,24,30,36 months etc.

To claim these just email [email protected] with proof of what milestone you are claiming and let them know what promotion you’d like to allocate them too! pretty cool aye 🙂

I no longer wish to be a member? How do I stop?

If you no longer wish to be a Loyalty Member and receive all the rewards please email [email protected] to cancel. Our team will respond within 24 hours with a link for you to cancel your LMCT+ membership.

I've been messaged on Facebook or Instagram asking me to Register and that i've won? Is this real

LMCT+ does not reach out to people on social media to say they won a prize, we call our prize winners or send them an email to the email address we have on file.
If you have been contacted via social media from a LMCT+ account or Adrian Portelli Account, Troy Candy Or Willem Powerfish ( our official ambassadors) these would be fake profiles.

Please, do not click any links they have sent and proceed to block and report them

We submit formal reports multiple times per week to get these pages removed as well.

Who's behind LMCT+?

LMCT+ has grown to be a household name, along with the director Adrian Portelli, he’s the brains behind it all and with his team they’re able to keep bringing more value to YOU, LETS GOOOO